Privacy Matters

Privacy Policy

We value your privacy and are committed to protecting your personal information. Any data collected on this website, such as name, contact details, or address, is used only for order processing and communication purposes. We do not share, sell, or misuse your data in any way. Payment information is handled securely through trusted payment gateways. By using our website, you consent to our privacy practices.

Welcome to Heerbyshreya!

These terms and conditions outline the rules and regulations for the use of Heerbyshreya's Website, located at Heerbyshreya.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Heerbyshreya if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Heerbyshreya, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury;

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

• Limit any of our or your liabilities in any way that is not permitted under applicable law; or

• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Product Disclaimer: All the product images shown on our website are for reference purpose only. Actual product may vary slightly in color, design or finish due to lighting, photography, or screen display settings.

Terms of Use

Refund Policy Overview

For claiming any refunds for damaged or missing items unboxing video is mandatory. It should be sent to mail id- sparklebyarya@gmail.com within 24 hours of the delivery of the parcel along with the tracking id/number.

No refund request will be accepted later than 24 hours of the delivery of the parcel. Refund will be processed within 3-4 working days of the request it meets our terms and conditions.

Refund Terms & Conditions: Refunds will only be accepted if a proper unboxing video is provided. The request must be raised within 24 hours of receiving the parcel.

Shipping Policy Overview

We process and dispatch all confirmed orders within 2-4 working days. Delivery timelines may vary depending on the shipping location.

• Minimum Delivery time: 4 working days.

• Maximum Delivery time: 15 working days.

• Customers will receive tracking details via email/WhatsApp once the parcel is dispatched.

• In case of unforeseen delays (courier issues, festivals, natural causes), we will keep you informed.

Order Policy

• We currently do not accept Cash on Delivery (COD). All orders must be prepaid through the available payment methods on our website.

• We reserve the right to cancel any order at our sole discretion in case of product unavailability, payment issues, or any other unforeseen circumstances. In such cases, the full amount (if paid) will be refunded back to the customer.